Can you repair my window or door instead of replacing it?
We focus on repair when it’s practical. Photos and a description help us start, and a technician may need to inspect before recommending repair or replacement.
My glass is foggy or cracked. Do I need a whole new window?
Often not. We’ll review whether glass-only replacement is suitable — send photos of the glass and the whole window.
Can you replace screen mesh or make a new screen?
Yes. Tell us whether the frame is sound, the approximate size and the mesh you want, and we’ll confirm the right service.
What information do you need for a quote?
Your contact details, property address, the number of affected items, a description, clear photos and approximate dimensions or brand labels.
Is the estimate the final price?
We state whether an amount is a confirmed quote or a preliminary estimate and explain the assumptions. Extra work needs your approval first.
How soon can you come?
We check the schedule and parts availability, then confirm an appointment. Some repairs need a measuring visit followed by a return visit after parts arrive.
What warranty comes with the work?
A 3-year transferable workmanship warranty, plus a 20-year seal warranty on insulated glass units we build. See our Warranty page.
Do I need to be home?
We’ll confirm access when scheduling. Please clear the work area and secure pets, and tell us about any access restrictions.
What if there’s a problem after the repair?
Contact us right away. We’ll record the details, request photos and arrange a review under our warranty.
Ready to give your windows and doors new life?
Send us a few photos and a short description. We’ll give you an honest recommendation — repair first, replacement only when it truly serves you.